WhatsApp Order Taking for Bakeries & Home Bakers
Cake orders arrive at every hour and get lost in the chat. Your AI answers, shows what you make, takes the order with the details, and collects an advance — while you are still baking.
A bakery's order book is usually a WhatsApp thread, a notebook and somebody's memory. Most of it works until Friday, when forty messages arrive about Saturday collections, two people want the same 4pm slot, somebody has changed their mind about the message on the cake, and the person who took the original order is elbow-deep in dough.
The mistakes that follow are not sloppiness; they are what happens when the ordering system is a chat app and a pen. A missed "no nuts" is a serious problem. A forgotten collection time is a cake nobody picks up. A price quoted from memory is an argument at the counter.
Welqo puts the order-taking inside the same WhatsApp your customers already message, but writes it down properly. The AI shows what you actually have, takes the order with the details attached — flavour, size, the message for the top, collection time, "no nuts" — quotes your real prices, and sends a payment link that settles into your own account. Boxed items you stock-track stop being offered when they sell out; made-to-order cakes have no stock count and are always available to ask about.
You wake up to orders that are already paid for and already legible, each with its collection time, instead of a thread you have to reconstruct. It takes 0% commission, unlike marketplaces, and the customer never leaves WhatsApp or installs anything. If someone asks for something you never priced, the AI says the team will confirm rather than inventing a number you then have to honour.
Why businesses choose Welqo
- Nothing gets lost. Every order becomes a row you can work through, not a scroll-back.
- Catches the details. "No nuts", "collect at 5pm", "write Happy Birthday Aarav" — kept with the order.
- Made-to-order friendly. Leave a price off and the AI says you will confirm the cost — it never guesses.
- Take an advance. Collect part-payment up front so custom orders are never wasted.
Go live the same day
- Sign up and add your services and hours
- Connect your WhatsApp number
- Customers book — you get the calendar
Frequently asked questions
Can it handle custom cake orders, not just fixed items?
Yes. Made-to-order items need no stock count, so the AI can take a custom order with the flavour, size, message and collection time attached, and flag anything that needs your confirmation.
How do I avoid two customers taking the same collection slot?
Collections are booked against real availability, so the same slot cannot be given to two people. Reminders go out automatically before pickup.
Do I have to be online to take orders?
No. The AI answers and takes orders 24/7, including the Friday-night rush and after you have closed. You see everything, already itemised and paid, when you next look.
What about allergy notes like "no nuts"?
They are captured with the order rather than living loose in a chat thread, so the instruction stays attached to the item you are actually making.
How much does it cost?
Free to start, and the free plan is the full AI front desk — booking and ordering, reminders, deposits, no-show recovery, waitlist, analytics and your customer list — with 50 bookings or orders and 100 broadcast messages a month, no card needed. Booking (₹999 / $15 a month) removes the volume cap, adds two-way Google Calendar sync so the AI never double-books, and switches on the Growth Agent — win-backs, review requests and referrals drafted for you and sent from your own number. Front Desk (₹2,499 / $39) adds unlimited broadcasts and unlimited new-client search. Flat per business — no per-agent fees, and no markup on your messages.
Start free — most businesses go live the same day · Try the AI live — no signup · Welqo home · Guides · Get the Android app on Google Play
