WhatsApp Orders for Laundry & Dry Cleaners
Customers send their order on WhatsApp, pay in the chat and get told the moment it is ready. No counter queue, no "is it done yet?" calls.
Laundry runs on two logistics questions — when can you collect, and when will it be ready — plus a per-item count that decides the price. Almost all of it happens over WhatsApp already, and almost all of it is handled by someone typing the same answers between machines.
Welqo takes the routine part. The AI quotes from your actual price list per item, books a pickup or drop-off slot against real availability so two collections never land in the same window, and confirms the ready-by date. The customer gets an answer at 10pm; you get a booked job instead of a message to answer tomorrow.
Because each job is a real booking, reminders go out on their own — the pickup reminder the day before, and a note when the order is ready for collection. That single change removes most of the "is my order done?" traffic, which is the largest category of message a laundry gets and the least valuable to answer by hand.
Regulars are where the margin is, and the same system works them: someone whose weekly drop-off has stopped appears in the Growth Agent with a drafted message you can send from your own number in one tap, rather than being quietly lost to the shop that opened nearer their office.
Why businesses choose Welqo
- Orders in the chat. Your full price list, quoted correctly, with the order placed in WhatsApp.
- Paid before collection. UPI or card in the chat; the money settles to your own account.
- Ready-for-collection alerts. Mark it ready once and the customer is told automatically.
- Regulars come back. Their history is remembered, so a repeat order takes one message.
Go live the same day
- Sign up and add your services and hours
- Connect your WhatsApp number
- Customers book — you get the calendar
Frequently asked questions
Can it price per item?
Yes. It quotes from the price list you set, so a customer asking about five shirts and a coat gets a real total rather than a promise to check.
Does it book pickups and drop-offs?
Yes, against real availability, so two collections cannot be booked into the same slot. Reminders go out automatically before the pickup.
Will it stop the "is it ready yet?" messages?
Largely. Customers are told the ready-by date at booking and can be notified when the order is ready, which removes the most common reason people message.
Can it bring back customers who stopped coming?
Yes. The Growth Agent spots regulars whose usual drop-off has lapsed and drafts a message you approve and send from your own number.
Start free — most businesses go live the same day · Try the AI live — no signup · Welqo home · Guides · Get the Android app on Google Play
