Question 1

Does the bot check real availability, or does it just pass on a message?

Accepted Answer

It checks live calendars across your staff and resources and only offers slots that are genuinely free, then writes the confirmed booking straight into the calendar. Because availability is real-time, it cannot offer a slot that is already taken, so double-bookings do not happen.

Question 2

Can customers reschedule or cancel through the bot, not just book?

Accepted Answer

Yes. Customers can reschedule or cancel themselves in the same chat, and the calendar updates instantly. That means fewer 'can you move my appointment?' calls for you to field, and a diary that stays accurate without manual edits.

Question 3

What happens when someone asks something the bot cannot handle?

Accepted Answer

It hands the conversation to you or your staff in one tap, carrying the full chat history so the customer never has to repeat themselves. The bot handles the routine booking and FAQ traffic; you only step in for the exceptions.

Question 4

Do I have to script the conversation or build a chat flow?

Accepted Answer

No. There is no flow to design or keywords to program. You set your services, staff and hours, and the assistant understands customers' own words and books accordingly. Setup is a matter of minutes, not building a decision tree.

Question 5

How much does it cost?

Accepted Answer

Free to start, and the free plan is the full AI front desk — booking and ordering, reminders, deposits, no-show recovery, waitlist, analytics and your customer list — with 50 bookings or orders and 100 broadcast messages a month, no card needed. Booking (₹999 / $15 a month) removes the volume cap, adds two-way Google Calendar sync so the AI never double-books, and switches on the Growth Agent — win-backs, review requests and referrals drafted for you and sent from your own number. Front Desk (₹2,499 / $39) adds unlimited broadcasts and unlimited new-client search. Flat per business — no per-agent fees, and no markup on your messages.

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