WhatsApp Ordering for Grocery & Kirana Stores
Regulars message the same list every week. Let your AI show what is in stock, take the order and send a payment link — so the counter stays free for whoever walks in.
Neighbourhood grocery orders have moved to WhatsApp almost everywhere, and the format is always the same: a long voice note or a typed list, then a shopkeeper reading it back, checking what is in, working out the total on a calculator, and sending an account number. The order is real business; the process is what eats the day.
Welqo handles the repetitive half. The AI reads the list, tells the customer straight away which items are out of stock instead of leaving them to discover it at delivery, totals what remains at your prices, and sends a payment link that lands in your own account. Regulars who order the same staples every week get answered in seconds rather than whenever someone is free to type.
Because it works from a real catalogue, the awkward conversations shrink. "Do you have the 5kg atta?" gets a factual answer. An item you have not priced is never quoted at a guess — the assistant says the shop will confirm, which is the honest reply and keeps you out of a dispute at the door.
It is your own number and your own money: no marketplace commission, no wallet to withdraw from, and the customer list stays yours. The same system can then remind a customer who has not ordered in a month, from your number, once you approve the message.
Why businesses choose Welqo
- Regulars reorder fast. The AI remembers what a customer usually takes — reordering is one message.
- Only offers what you have. Stock-tracked items stop appearing the moment they run out — no "sorry, out of stock" at the door.
- Frees up the counter. Phone orders and walk-ins stop competing for the same person to serve them.
- 0% commission. Delivery apps take 20-30% a order. Welqo is a flat monthly fee, money straight to you.
Go live the same day
- Sign up and add your services and hours
- Connect your WhatsApp number
- Customers book — you get the calendar
Frequently asked questions
Can it handle a long shopping list in one message?
Yes. The AI works through the list, confirms what is available, flags anything out of stock, and totals the rest — instead of the customer finding out at delivery.
What if I have not priced everything?
It will not invent a price. Anything unpriced comes back as "the shop will confirm", which keeps you out of an argument over a number you never set.
Do customers need an app?
No. They order in the WhatsApp they already use, on the number you already give out. There is nothing to install and no account to create.
Is there commission on orders?
None. Welqo charges a flat monthly plan and takes 0% of your sales; payments settle to your own account.
Start free — most businesses go live the same day · Try the AI live — no signup · Welqo home · Guides · Get the Android app on Google Play
