WhatsApp and web booking for Australian businesses — one AI front desk, every time zone

Customers on WhatsApp book in the chat; everyone else books on your web page or website widget. Same AI, same real diary, reminders included, 0% commission.

Australian customers do not all message the same way: some book on WhatsApp, some still text or use Messenger, and plenty simply want a link they can tap. A hair studio in Melbourne, a physio in Brisbane, a tutor in Adelaide or a dog groomer on the Gold Coast ends up juggling a phone, a booking link and a chat app — and the diary lives in none of them. The evening messages wait until morning, and a slot that could have been filled sits empty.

Welqo gives you one AI front desk across all of it. On WhatsApp the assistant answers in the customer’s language, checks the real diary of the right team member, offers only the slots that are genuinely free and books. Everyone else books on your shareable web booking page or through the chat widget on your own website, and every booking lands in the same calendar. A day before and two hours before, the reminder goes out on its own; if someone cancels, the freed slot is offered to the waitlist. Each branch keeps its own hours and its own time zone, so a Perth location and a Sydney location never trip over each other, and the whole calendar syncs both ways with Google Calendar.

The economics suit a small business. Welqo is flat per business: 0% commission on a booking, no per-seat fee for staff and no markup on your messages. The free plan is the whole front desk — bookings, reminders, deposits, no-show recovery, waitlist and your customer list — for up to 50 bookings and 100 broadcasts a month, no card required. Paid plans start at 15 US dollars a month. Deposits settle in AUD to your own payment account, your customer list is yours and exportable on every plan, and most businesses are live the same day.

Why businesses choose Welqo

WhatsApp and the web, one diary. WhatsApp customers book in the chat; the rest book on your page or site widget. Every booking lands in the same calendar.
Per-branch time zones. A Perth branch and a Sydney branch each keep their own hours and clock — reminders and slots are always local.
Reminders that cut no-shows. Automatic reminders a day and two hours before, plus a waitlist that fills any slot that frees up.
AUD deposits to your own account. A deposit on a long or high-value appointment settles straight to you. Welqo takes 0%.

The old way vs the WhatsApp way

	Scheduling apps with per-seat pricing	Welqo
Channels	A booking page only	WhatsApp chat + web page + website widget
Who answers questions	Nobody — a form cannot reply	The AI, in the customer’s language
Branches	One time zone per account	A time zone per branch
Team	Per-seat pricing	Everyone included, no seat fee
Commission	Sometimes on marketplace bookings	0% — flat price per business

Go live the same day

Sign up and add your services and hours
Connect your WhatsApp number
Customers book — you get the calendar

Frequently asked questions

Do my customers have to use WhatsApp?

No. WhatsApp customers book in the chat; everyone else books on your web booking page or the chat widget on your own site. The same AI and the same real diary sit behind all three.

We have branches in different states — does that work?

Yes. Each location keeps its own opening hours and its own time zone, so availability, bookings and reminders are always shown in that branch’s local time.

Can it take a deposit in Australian dollars?

Yes. You connect your own payment account and the AI asks for a deposit on the services you choose; it settles in AUD directly to you, with 0% taken by Welqo.

Do I need a developer or an agency?

No. The web booking page is live the moment you sign up, and connecting your own WhatsApp number goes through Meta’s official sign-up in a few minutes. No setup fee.

What does it cost?

Free for up to 50 bookings and 100 broadcasts a month, with reminders, deposits and the waitlist included and no card needed. Paid plans start at 15 US dollars a month, flat per business — never a percentage of your bookings.

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