WhatsApp booking system for businesses in Germany — replies in German, books on your real calendar

Customers message the number they already use. The AI answers in German or English, offers only the slots you are genuinely free, books them and sends the reminder — flat price, no commission, no per-seat fee.

In Germany the customer has already chosen the channel: WhatsApp is the messenger almost everyone carries, and a hairdresser in Cologne, a physiotherapy practice in Munich or a driving school in Hamburg gets a steady stream of “Haben Sie am Donnerstag noch etwas frei?” between clients. The problem is never the message — it is that somebody has to stop working to read it, check the diary, reply and write the appointment down. Messages arrive in the evening when the shop is closed, and by morning a slot has gone to whoever answered first.

Welqo puts an AI front desk on the WhatsApp number you already have. A customer writes in German, the assistant replies in German — in English or Turkish if that is what they wrote — checks the real calendar of the right staff member, offers only the times that are genuinely free, and books. Before a colour appointment or a longer treatment it can ask for a deposit that settles straight to your own payment account. A day before and two hours before, the reminder goes out on its own; if someone cancels, the freed slot is offered to your waitlist. Your team keeps one shared calendar, and it syncs both ways with Google Calendar.

Two things matter to a German business in particular. First, control of data: Welqo runs on Meta’s official WhatsApp Business Platform with your own number, your customers’ details live in your own account, and the list is exportable on every plan — it never becomes a marketplace’s asset. Second, predictable cost: there is no commission on a booking, no per-seat fee for staff and no markup on your messages. The free plan is the whole front desk for up to 50 bookings and 100 broadcasts a month; paid plans start at 15 US dollars a month, flat. Most businesses connect their number and go live the same day, without an agency.

Why businesses choose Welqo

The old way vs the WhatsApp way

Phone + paper diaryWelqo
ReachabilityOnly while someone can pick up24/7 — replies in seconds, books while you work
LanguageWhoever answers the phoneAuto-detects 40+ languages, German and English included
No-showsRemembered by hand, if at allAutomatic reminders, waitlist fills freed slots
DepositsAwkward to ask forAsked for in the chat, settles to your own account
CostStaff time, every dayFree to start, then flat per business

Go live the same day

  1. Sign up and add your services and hours
  2. Connect your WhatsApp number
  3. Customers book — you get the calendar

Frequently asked questions

Does the assistant reply in German?

Yes, automatically. It detects the language of each message and answers in it — German, English or 40+ others — with no language setting to configure and no menu for the customer. A customer from Austria or Switzerland is answered the same way; a tourist writing in English gets English.

Do I need an agency or the WhatsApp Business API?

No. You connect your own number in a few minutes through Meta’s official sign-up — no developer, no setup fee. Most businesses are live the same day.

Where does a deposit go?

Straight to your own payment account, which you connect yourself. The money never passes through Welqo, and the commission is 0% on every plan.

Is my customer data locked in?

No. The customer list, notes and history are yours and can be exported as CSV on every plan. Your WhatsApp number stays your number.

What does it cost?

Free for up to 50 bookings and 100 broadcasts a month — reminders, deposits and the waitlist included, no card needed. Paid plans start at 15 US dollars a month, flat per business — never a percentage of your bookings.

Start free — most businesses go live the same day · Try the AI live — no signup · Welqo home · Guides · Get the Android app on Google Play

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