See Which Messages Actually Arrived

Sent is not delivered, and delivered is not read. Welqo shows all three per campaign, straight from WhatsApp, so you know what reached people instead of assuming.

A broadcast that says "sent to 40 customers" tells you almost nothing. Sent means it left; it does not mean it arrived. Numbers change, people move off WhatsApp, some block business messages — and if all you ever see is the number you sent to, a campaign that reached twelve people looks identical to one that reached forty.

WhatsApp reports what actually happened to every message: whether it was delivered to the handset, whether it was opened, and whether it failed outright. Welqo records each of those against the campaign it belongs to, so you see sent, delivered and read side by side, plus a failure count when something genuinely did not land.

That matters twice over. It tells you whether a message worked, which is the honest way to judge an offer or a reminder. And it tells you which numbers are dead, which is how a customer list stays clean instead of quietly rotting while you keep paying to message people who will never see it.

The reports arrive on their own within minutes of a send — nothing to export or reconcile. A campaign that has just gone out says the reports are on their way rather than showing zeros that read like failure, because a number you cannot trust is worse than no number at all.

Why businesses choose Welqo

Go live the same day

  1. Sign up and add your services and hours
  2. Connect your WhatsApp number
  3. Customers book — you get the calendar

Frequently asked questions

Are these numbers estimated?

No. They come from WhatsApp itself. Meta reports the status of each message it handles and Welqo records it against the campaign. Nothing here is inferred or modelled.

What does "failed" usually mean?

Most often the number is no longer on WhatsApp, was entered incorrectly, or that person has blocked business messages. Seeing exactly which ones failed is how you clean a list instead of paying to message numbers that cannot receive anything.

Why does a new campaign show no report?

Because WhatsApp has not reported yet — it usually takes seconds to a few minutes. Welqo says the reports are coming rather than displaying zeros, since a zero that means "not yet" looks exactly like a zero that means "nobody got it".

Does read tracking work for everyone?

Read status depends on the recipient having read receipts switched on in their own WhatsApp. Delivery is reported regardless, so delivered is the number to trust when read looks lower than you expect.

How much does it cost?

Free to start, and the free plan is the full AI front desk — booking and ordering, reminders, deposits, no-show recovery, waitlist, analytics and your customer list — with 50 bookings or orders and 100 broadcast messages a month, no card needed. Booking (₹999 / $15 a month) removes the volume cap, adds two-way Google Calendar sync so the AI never double-books, and switches on the Growth Agent — win-backs, review requests and referrals drafted for you and sent from your own number. Front Desk (₹2,499 / $39) adds unlimited broadcasts and unlimited new-client search. Flat per business — no per-agent fees, and no markup on your messages.

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